Feature

Unconscionable Acts: The Payday Loan Industry In Illinois

In 2005, Chicago resident Kimberly took out a payday loan to cover some bills. She says the process was easy, after signing a few forms she walked away with the cash. The lenders would simply withdraw her loan payments from her checking account. Little did she know she was entering into a cycle of debt and intimidation that continues to this day.

"In order to maintain your bills and try to pay these people off you're coming up short,” Kimberly (who did not want her last name used) told me recently. “So you […] turn around and take out another loan to cover that [first] one. It's just a domino effect to where you've got five, six, seven loans out, and you're just able to pay the interest and they just keep taking."

That’s when the phone calls begin. Payday lenders are notorious for using tactics that skirt or, in some cases, cross the line of legality.

“I’ve been threatened with lawsuits. I’ve been threatened with being arrested. Any type of threat you can think of, I’ve heard it,” Kimberly said. “They know that they’re dealing with low income people, because that’s why they go to them in the first place. They can manipulate them and intimidate them. They know they don’t have money to go get some attorney.”

But finding an attorney is exactly what Kimberly did. After years of paying interest rates that would make a loan shark blush, she sought help at the Legal Assistance Foundation of Metropolitan Chicago. There she met the group’s deputy director, Alan Alop.

In a recent conversation, Alop told me about a legal doctrine in Illinois called "unconscionability." Any contract that includes terms so outrageous they are shocking to the conscience can be rendered void.

"I've gone in and argued that a 400 percent rate of interest is unconscionable." Alop said. "To date, it has always been successful."

It is not surprising that Alop can boast such a track record. What else but "unconscionable" could you call an industry that exploits society's most vulnerable, charging them interest rates as high as 700 percent? The majority of Illinoisans suffering under such debt do so silently, with no recourse to legal representation.



In Illinois, predatory lending is a growing industry. The story of how this came to be begins in 2005 when the government passed the Payday Loan Reform Act (PLRA). The law was meant to curb the worst abuses of predatory lenders. It put an end to damaging rollovers, ensured that people didn't hold multiple payday loans, and required borrowers to have some way of paying off the loans before entering into them. The PLRA still allowed interest rates upwards of 435 percent, but was considered a step in the right direction.

Unfortunately, there was a fatal flaw. The act only applied to loans that had to be paid off within 120 days. To evade the new regulation, the payday lending industry simply stretched the terms of its loans beyond that limit. This extension didn't change the product one bit.

"In the early 90's they were offering 14-day loans, but they'd roll you over 12 times, so you'd been in debt for 180 days," says Lynda DeLaforgue, co-director of the consumer rights group Citizen Action/Illinois. "Essentially they just built in the rollover."

After they realized they could exploit this loophole, payday lenders were back in business and Illinois reformers were out of luck. And there were more clouds on the horizon. As other states started cracking down on predatory lending (many simply capping interest rates at 36 percent) more and more payday loan operations began popping up in Illinois.

"We've become the dumping ground," says DeLaforgue. "It's just the wild wild west. Whatever goes, goes." As of 2005, there were more payday loan storefronts in Illinois than there are McDonald's franchises.



With this growth, the lenders' tactics also appear to be evolving.

"Originally their targets were […] working people, particularly factory workers," says Alop. "But with more competition in the industry I've seen, in the last five or six years, the trend is to go after older people, elderly people who are receiving social security checks."

Alop and DeLaforgue both point to electronic fund transfers as a popular way for lenders to milk interest from their clients month after month.

"Really it's about just churning that monthly cash flow for the industry without any regard with how that person is going to repay that loan," says DeLaforgue.

Perhaps the most troubling development has to do with the state of the national economy. If the U.S. is truly at the precipice of another recession, more and more people will find themselves desperate for a quick cash infusion to pay rent, utilities, or other debts. The country's economic woes will likely mean boom times for payday loan shops.

"The more people who lose their jobs or who are running into financial emergencies, that's the people that are tempted to go into these stores and take a risk," says Alop.

Today, Illinois lawmakers are pushing to close the loopholes left open by the PLRA. But as the industry grows so does its clout in Springfield. Last year, legislators managed to get a new reform bill passed in the Senate, but it was shelved in a House subcommittee. This year, they are pushing a bill which would redefine what constitutes a "payday loan" to anything with an APR of over 36 percent. Alop and DeLaforgue both think the initiative has a good chance of passing the Senate, but still worry about the opposition's influence in the state capital.

"This industry is making millions of dollars every day in Illinois, and they are spreading that money around," said Alop. "They have hired a lot of lobbyists and they have made a lot of campaign donations in Springfield."

The Senate bill is sponsored by Kimberly Lightford (D-Maywood), the same lawmaker who sponsored the initial Payday Loan Reform Act. She says she recognizes the need for people who don’t qualify for a traditional loan to be able to borrow money, but that the interest rates charged by the payday lenders are beyond the pale. She also knows from experience that any reform efforts face an uphill battle.

"A lot of people are afraid to stand up to them because they are this wealthy industry," Lightford told me. "My last election they actually funded my opponent and [this year] I let them know, 'Well, here we are again.' "



Before she introduces the bill this month, Lightford will take input one last time from the payday loan industry. She says she will maintain an open dialogue with the lenders, but admits to a certain degree of "discomfort."

"We negotiated in good faith a couple years ago and we gave them every opportunity, and the first thing they did was cheated on the law and circumvented the law," says Lightford. "Now you want me to come back in good faith and give you that same opportunity again? I don't know if I'm willing to do that."

Sen. Lightford is confident that her bill can be passed in the Senate. From there it will move on to the House where it will be sponsored by Rep. Julie Hamos (D-Evanston).

While the legislative process runs its course, those caught in the cycle of debt continue to suffer with little hope of a way out. Two weeks ago, Alop's client Kimberly got a call on her phone. The man on the other end said he was issuing a warrant for her arrest. He told her if she didn't give him some money, the police would come to her place of employment to arrest her in front of her coworkers. Fortunately, Alop explained to her that the debt collector was lying. But until substantive reform is made into law, more and more Illinoisans will find themselves victims of this unconscionable industry.

(Images used under a Creative Commons license from Flickr users fortinbras, swanksalot, taberandrew, and Geigenot.)

Comments

Payday loan stores suck. I remember when they passed that bill. All the payday loan outfits suddenly converted to title loan shops. Same scam, only they reserve the right to sieze your car.

And now the payday joints are back.

Have you seen the commercials for these places? They dress them up to look like banks. So scummy.

It's a sad thing. Many of these outfits charge rates higher than a loan shark (literally), but it's legal in Illinois so they can present themselves like any other financial institution.

The one case in which interest rates above 36 percent aren't legal? Congress recently capped all payday loans to military personnel at 36. It's a good start but they might want to extend the same courtesy to other borrowers.

I just ran across this blog post written by a non-profit credit counselor. It's full of advice for people considering taking out a payday loan. Paydayloaninfo.org is also a good place to go to learn more about the industry and different state laws covering predatory lending.

Here is the biggest problem in the industry. The people that pay have to pay for the people that don't pay. There's always two sides to a story. Here is the other side: the people that pay back a loan are paying for the people that don't pay back their loan. Probably close to half the people that take out a payday loan, don't make a single scheduled payment.

If everyone paid back their loan, you could make the interest rate 7% and everyone could still make money.

By capping the rate at 36%, you're just locking people out of the system. If people think that locking these people out of the system is the best interest of everyone, then they can cap the rates. But, why stop there, let's look at a few other examples like credit cards and mortgages. I think that only people with 700 or greater credit scores should be able to have credit cards and/or get a mortgage in this country. Then we wouldn't have the mortgage crisis and a lot fewer bankruptcies.

By capping the interest rates for the payday loan product, we're just forcing these people to go on a "financial diet". The big pink elephant in the room is that if you cap the rates at 36%, what percentage of the people can borrow money at 36%. My guess would be around 10% and they would get a huge lecture from the lender, first.

If they made a public record of credit scores and the people that use payday loans, they would realize that this customer can't be lent to for under 36%. There is a huge credit gap between 36% and 360%.

My opinion is that if you're using credit to pay for an expense, it doesn't matter if you're paying 5% or 500%, it's not a good financial move. Paying 5% interest for an expense is silly and paying 500% interest is just stupid. You're telling me that we need a law, in this country, for people to understand this concept? The consumer groups will say, they don't know what their doing because their desperate. We are talking about adults that vote, right.

If you cap the rates at 36%, most of the lenders will close their doors and people will go to the internet and get a loan from an offshore company where they don't even pay federal or state taxes. The people in the middle class and the consumer activist groups will sit down and think they made the world a better place, while the lower middle class will get doors slammed in their face by banks, friends and families because they needed $300 yesterday. Maybe this is a good thing.

The worst thing you can do is let people off the hook. Regulate the industry and when people come to you and say, I can't pay this loan back, don't tell them it's not their fault because it is. If they didn't take out the loan, they wouldn't be in this mess. They'll ask their friends opinion about their car, their shoes and their new haircut; but when they walk into a payday loan store, they don't ask anyone's opinion because they know they're wrong and no one is holding a gun to their head. So, tell them that it is their fault and that they're harming themselves and that they shouldn't borrow money to pay for expenses. Finally, tell them not to take out another loan. What ever happened to personal responsibility.

What the consumer groups and people that care should focus on is how to move the people who do pay and are responsible "up the credit elevator" so that they can get a loan for double digits, instead of triple digits. In the end, this will do more to help people then locking them out of the system. If you cap the rates at 36% this group of borrowers will never move "up the credit elevator."

As far as the term "unconscionable", the sad reality is that this is relative. To the lower, working middle class, these rates are their reality.

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